Frequently Asked Questions

Everything you need to know about your Kill Crew gear and orders.

How long does shipping take?

Standard domestic orders typically ship within 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that certain limited-edition drops may be final sale.

Do you ship internationally?

Yes, Kill Crew ships worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

How should I wash my Kill Crew apparel?

To preserve the quality of the prints and fabric, we recommend machine washing cold, inside out, and hanging to dry. Avoid using bleach or ironing directly on graphics.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Shop Pay and Afterpay.

Can I change or cancel my order after it's placed?

Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of purchase. Please contact support immediately for assistance.